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Tag: Of Two Minds

Why It’s So Difficult to Repair Stuff: It’s Made That Way

by Charles Hugh Smith Of Two Minds Everything made with cheap, unreliable parts/components will break down long before the entire assembly has lost its utility. In Here’s What’s Wrong with Corporate America–and the U.S. Economy (December 17, 2014), I concluded that once Corporate America books the sale, they’re done with customers. Customer service after the sale (when the upfront[...]